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©TERRA OSTRA

Before booking or purchasing any of our services, please read our General Terms and Conditions. You’ll find all the information you need to make the most of your experience with our group service.

What are our terms and conditions for?

The purpose of these General Terms and Conditions of Sale (GTCS) is to define the rights and obligations of the parties in connection with the booking andpurchase of our services. They apply to all transactions carried out with our establishment and guarantee a clear and transparent relationship between us and our customers.

By making a reservation or purchase, you acknowledge that you have read and accepted without reservation all the conditions set out in this document. In particular, these conditions specify the booking, payment and cancellationprocedures, as well as the responsibilities of each party. They are intended to ensure the smooth running of our services and to provide a framework for reciprocal commitments for a serene and satisfactory experience.

We reserve the right to modify these conditions at any time, in line with changes in legislation or our own commercial adjustments. Any modification will be applicable as soon as it is posted on our website or communicated by any other appropriate means.

We encourage you to read these conditions carefully before validating any reservation or purchase.

Should you have any questions or require clarification, our team is at your disposal to provide you with the necessary information.