Tourism & Handicap Label

The Tourisme & Handicap label helps to better meet the needs of disabled people, whatever their disability: motor, visual, hearing or mental, so that everyone can choose their vacations and leisure activities in complete freedom.

What's involved this label?

The label guarantees easy access to the establishment’s buildings and services, as well as a personalized welcome offering attention and kindness.

The label covers accommodation, restaurants, visitor attractions, leisure and cultural activities, and tourist information centers.

The label is valid for 5 years.

Discover the Tourism & Handicap label

Gujan-Mestras Tourist Office is certified for 3 disabilities

The Gujan-Mestras Tourist Office has been awarded the Tourism & Handicap label for 3 disabilities: motor, mental and hearing.

La Hume beach has held the ” Handiplage level 2 ” label since 2008, awarded by the Handiplage association. It offers the following facilities and services for people with reduced mobility:

Reserved parking space
A wheelchair-accessible route from the parking lot to the bathing area
Provision of a ” tiralo ” for moving around on the sand and for swimming
Disabled toilet facilities less than 100 meters away
Accessible shower with flexible hose
Assistance for the disabled: Handiplagiste, in July and August

Discover the handiplage label

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Labelling procedure

Step 1

Labelling procedure HERE

Step 2

Self-assessment tool HERE

Step 3

Disability and multi-media

The Michel Bézian multimedia library has two main areas of use. The first is designed to provide disabled users with access to the cultural and informational resources available in the media library (press, literature, multimedia information and communication, etc.). The second provides access to the creative uses available in the multimedia workshops (image, sound, interactivity).

Discover the cultural center

Answering questions

What are the main criteria for an establishment to be awarded the "Tourisme et Handicap" label?
- Accessibility
- Welcome and information
- Comfort of use
- Types of disability: To be awarded the label, a facility must meet the criteria for at least two types of disability.
- Assessment and compliance: An assessment visit is carried out to verify compliance with the label’s criteria.
How does the "Tourisme et Handicap" label contribute to improving accessibility for people with disabilities in the tourism sector?
- Reliable, objective information
- Development of an adapted offer
- Voluntary, ongoing commitment
- Recognition and visibility: accredited establishments benefit from official recognition, which encourages them to maintain high standards of accessibility. It also makes it easier for people with disabilities to identify places adapted to their needs.
What types of disability are covered by the "Tourisme et Handicap" label, and how should establishments adapt to meet these different needs?
- Motor disabilities: accessibility and special facilities, including adapted toilets, accessible rooms and reserved parking spaces.
- Visual disability: adapted signage with information available in Braille or enlarged characters.
- Hearing impairment: establishments can install magnetic loops for people with hearing aids / use visual aids such as subtitles for videos, clear displays, and warning light systems.
- Mental disability: information must be presented simply and clearly, with explicit pictograms / staff must be trained to provide appropriate and reassuring assistance.

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