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©Terra Ostra team

Tourist Office

Welcome to the Gujan-Mestras Tourist Office!

Our tourist office is your gateway to discovering the hidden treasures and wonders of Gujan-Mestras. Whether you’re a nature lover or looking for adventure, we’re here to guide and inspire you.

The Tourist Office is classified in category I and holds the Qualité Tourisme label.

Our commitments

Our visitors are thus assured of a warm welcome and quality service, and our socio-professionals of consistency in promoting their offer and the services provided by theTourist Office.

  • A personalized welcome
  • Clear, precise information
  • Competent, attentivestaff
  • A comfortable environmentaccessible to people with reduced mobility
  • Localtourist information tailored to your needs
  • Your opinions taken into account and your complaints dealt with
  • Continuous improvement of services and facilities
  • Compliance with the requirements of the Qualité Tourisme label

Our missions

The Tourist Office is managed by EPIC TERRA OSTRA.

Trip advisors :

  • Are available and attentive to every request
  • Offer a warm and courteouswelcome
  • Provide accurate, comprehensiveinformation on the region’s tourist services and activities
  • Continuouslyimprovereception service based on established quality indicators

Information and services :

  • Local documentation: map, accommodation, leisure activities, events, etc. in several languages
  • Information on the region
  • 3-day local weather forecast
  • Tide times
  • Transportation: bus, train, boat
  • Cultural seasons and events
  • Souvenir store
  • Bike repair kit
  • Free WIFI access around the Tourist Office

Address: 37 avenue de Lattre de Tassigny

33470 GUJAN-MESTRAS

The Tourist Office team

Franck AVICE Director

Claudine LORIOD Manager
Elodie ABIVEN Holiday advisor
Julie FORTEAU Holiday advisor
Jeanne MILLET Communication & Promotion
Géraldine CANTET Administrative and financial manager
Pascale FOY Assistant secretary-accountant
Fanny ORMIERES Administrative secretary
Anne Sophie MAUDUIT Group Manager

Opening hours

Open all year round:

  • Monday to Saturday, 9:30am to 12:30pm and 2pm to 5:30pm(closed on Saturdays from November to March inclusive)
  • Sundays and spring vacation holidays from 10am to 1pm

July 5 to August 24, 2025:

  • Monday to Saturday, 9:30 a.m. to 6:30 p.m. non-stop
  • Sundays and public holidays from 9:30am to 1pm

The store

TheTourist Office boutique is ready to welcome you with a range of souvenirs from the Bay of Arcachon and Gujan-Mestras, including the famous ladybug, the town’s emblem.

Our boutique offers a range of low-priced products for young and old, including products and souvenirs of the town, postcards, mugs, magnets, jewelry, carafes, bags, tea towels, etc.

Some of our products are made locally or in France.

Whether you’re looking for a gift or simply want to treat yourself, there’s something for every taste and every budget!

TheTourist Office does its utmost to support French manufacturers by promoting local and/or French-made products.